Warranty Policy

Manufacturer’s Warranty

All hardware products sold on our website come with a standard manufacturer’s warranty that covers defects in materials and workmanship. This warranty is in line with Australian Consumer Law and provides peace of mind for a specified period, starting from the date of purchase.

• Mini PCs: 2 years
• Peripherals (e.g., keyboards, mice, etc.): As stated on your invoice (typically 1 year unless otherwise specified)

The warranty period for peripherals will depend on the specific details provided on your invoice. If your product is found to be defective within the warranty period listed, we will repair or replace it at no additional cost, subject to the terms and conditions outlined below.

What Is Covered?

• Defects in materials or workmanship
• Issues that arise under normal use and handling

What Is Not Covered?

• Damage caused by improper use, accident, modification, or exposure to harmful conditions (e.g., extreme temperatures, liquids, etc.)
• Wear and tear from normal use
• Products not purchased from our website or authorised retailers

To make a warranty claim, please contact our support team with your proof of purchase and a detailed description of the issue by completing the Contact Us Form or send an email to warranty@megatechstore.com.au